Automower Not Following Schedule - Won't Start

Common Easy to Fix No Cost 5-20 Minutes
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Problem: The Automower does not start at the programmed time or simply stays in the charging station even though mowing time is scheduled. The display or app shows "Parked" or "Today's mowing completed".

Problem Description

The Automower does not start at the programmed time or simply stays in the charging station even though mowing time is scheduled. The display or app shows "Parked" or "Today's mowing completed" even though the lawn is not yet fully mowed. This is often not a technical error but a result of settings or environmental conditions.

Affected Models: All models (305, 310, 315, 320, 405X, 415X, 420, 430X, 435X AWD, 440, 450X, 500 series, NERA)

Possible Causes

  1. Battery temperature outside operating range (too hot or too cold) – Most common cause in summer and winter
  2. Charging station in temporary stay-out zone – Mower cannot leave station
  3. Smart Routines or Weather Timer active – Automatic adjustments prevent start
  4. Mower in wrong mode – Secondary area instead of main area activated
  5. Clock incorrectly set – Time zone or daylight saving time incorrect
  6. Battery not charging sufficiently – Weak or defective battery

Step-by-Step Solutions

Solution 1: Check Temperature and Charging Station

Time Required: 2-3 minutes

  1. Check the app status: Does it say "Battery temperature too high/low"?
  2. If yes: Move charging station to a shadier location
  3. In summer: Ensure charging station is not in direct sunlight
  4. In winter: Adjust operation below 5°C or suspend
  5. Optimal operating temperature: 5-45°C
Temperature Problem: The Automower protects its battery from overheating and hypothermia. At temperatures above 45°C or below 5°C, it will not start even if the schedule says so. This is a protection feature, not a defect!

Solution 2: Check Settings

Time Required: 5-10 minutes

  1. Open the Automower Connect App
  2. Check the current status and last error
  3. Go to Settings → Schedule
  4. Check start and stop times
  5. Verify mode is set to "Main area" (not "Secondary area"!)
  6. Check time and date
  7. Temporarily deactivate Smart Routines for testing
Common Error: "Secondary area" mode is activated. In this mode, the mower only starts when you manually switch it to "Main area". Check this in the app under "Settings → Installation → Areas".

Solution 3: Check Temporary Stay-Out Zones

Time Required: 3-5 minutes

  1. Go in the app to: Map → Map Objects
  2. Check all temporary stay-out zones
  3. Ensure the charging station is NOT in a stay-out zone
  4. Delete or move the stay-out zone if necessary
Important: If the charging station is in a temporary stay-out zone, the mower cannot leave the station even if the schedule is active. This is a common user error with GPS models.

Solution 4: Check Charging Performance

Time Required: Variable, 5-15 minutes

  1. If the mower constantly returns to the charging station: Battery is weak or not charging properly
  2. Check charging contacts for oxidation
  3. Clean contacts on mower and station
  4. Mowing time between charging cycles should be at least 70-240 minutes (model dependent)
  5. If mowing time is significantly shorter: Battery is probably aged
Battery Check: In the app under "Statistics" you can see average mowing time. If this is significantly below normal values (see manual), the battery is probably at the end of its life (typical after 2-4 years).

When Should You Consult a Professional?

If the mower does not start despite correct settings and temperatures, there may be a defect in the main board, battery, or charging station. For older mowers (over 4 years), battery replacement is often due. Also, if the app permanently shows error messages, professional diagnostics should be performed.

We offer diagnostics and repair as well as original batteries for all models.

Preventive Measures

  • Place charging station in shade – Prevents overheating in summer
  • Set generous schedule – Program more hours than theoretically necessary
  • Understand Smart Routines – Only use after training, otherwise deactivate
  • Check app status regularly – Check once a week
  • Keep charging contacts clean – Monthly cleaning
  • Store timely in winter – Do not operate below 5°C
Pro Tip: Always program the schedule 20-30% more generously than theoretically necessary. If your lawn can be mowed in 10 hours, set 13-15 hours. This gives the mower buffer for charging breaks, obstacles, and unfavorable weather conditions.

Need Help with Schedule Optimization?

We're happy to help with optimal settings for your Automower and offer professional diagnostics for persistent problems. Original batteries and all spare parts are in stock.

Contact Us Now View Spare Parts
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